Privacy policy.

Effective Date: 10/15/2025
At Studio Esque (“we,” “our,” “us”), we respect your privacy and are committed to protecting the confidentiality and security of your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.
By using our website, www.studio-esque.com (the “Site”), you consent to the practices described in this Privacy Policy. Please take a moment to read it carefully.

1. Information We Collect

We collect both personal and non-personal information when you interact with our Site — whether browsing, making a purchase, or subscribing to our updates.
A. Personal Identifiable Information (PII)
We may collect the following details when you create an account, place an order, or contact us:
  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via third-party gateways)
  • Account login credentials
  • Date of birth (optional, for promotions or age verification)
B. Non-Personal Identifiable Information (Non-PII)
We also collect technical and behavioral information that helps us improve our Site, including:
  • IP address
  • Browser and device type
  • Site activity and navigation patterns
  • Referring URLs
  • Approximate location (if enabled)
  • Cookies and session data
C. Payment Information
All payments are processed securely via trusted third parties (e.g., Shopify Payments, PayPal). Studio Esque does not store your full credit card information.
D. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience, remember preferences, and analyze performance. Cookies may also be used for targeted promotions or retargeting ads.
For more information, please review our Cookie Policy.

2. How We Use Your Information

Your information helps us provide a smooth, personalized, and secure shopping experience. Specifically, we use it to:
A. Order Fulfillment
  • Process and confirm orders
  • Arrange shipping and delivery
  • Send receipts, tracking, and updates
  • Manage returns or exchanges
B. Customer Support
  • Respond to inquiries and resolve issues
  • Provide product or order assistance
  • Offer account support and troubleshooting
C. Marketing & Communication
With your consent, we may send updates about:
  • New collections and product launches
  • Promotions, offers, or exclusive events
    You can unsubscribe anytime using the link in our emails or by contacting us directly.
D. Website & Experience Enhancement
We analyze usage patterns to:
  • Improve our Site design and usability
  • Personalize content and recommendations
  • Conduct analytics and performance testing
E. Legal & Compliance
We may process your data to:
  • Comply with applicable laws and tax regulations
  • Respond to lawful requests or court orders
  • Enforce our Terms of Service and protect our rights

3. How We Protect Your Information

We take the security of your personal data seriously.
A. Encryption
Sensitive data, including payment information, is transmitted securely using SSL (Secure Socket Layer) encryption.
B. Access Control
Access to your data is restricted to authorized employees and service providers who need it for business purposes.
C. Third-Party Security
We partner with reputable third-party providers who meet industry data protection standards.
While we use advanced measures to protect your data, no system is completely secure. We continually review and enhance our practices to safeguard your information.

4. Sharing Your Information

We do not sell your personal information. We may share it only in the following cases:
A. Service Providers
We work with trusted partners who assist with:
  • Payment processing (e.g., Shopify Payments, PayPal)
  • Shipping and fulfillment (e.g., UPS, USPS, FedEx)
  • Email marketing and communication (e.g., Klaviyo, Mailchimp)
  • IT infrastructure and analytics
These providers are authorized to use your data solely to perform their contracted services.
B. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
C. Legal Requirements
We may disclose data when required by law or to protect the rights, property, or safety of Studio Esque, our customers, or others.

5. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:
  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal data
  • Receive a copy of your data (data portability)
  • Opt out of marketing communications
To exercise any of these rights, please contact us at:
📧 hello@studioesque.com

6. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from minors. If a child’s data is inadvertently collected, it will be promptly deleted.

7. International Data Transfers

If you access our Site from outside the United States, please note your data may be processed in the U.S. By using our Site, you consent to this transfer.

8. Updates to This Privacy Policy

We may occasionally update this policy to reflect changes in our operations or legal obligations. The revised version will be posted here with a new effective date. Please review periodically for updates.

9. Contact Us

For any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Studio Esque

📧 hello@studioesque.com
📍 Los Angeles, California, USA